Frequently Asked Questions

How do we pay you?

You can pay by Credit / Debit card over the phone or in person at our office. Alternatively you can pay via BACS or send us a cheque on receipt of our invoice


What is Dimensional Weight?

Dimensional weight is used when a parcel may be large in shape but is relatively light. For example, if a parcel weighs 5kg yet is measured as 50cm x 50cm x 50cm, an ideal weight for that shape parcel is calculated. This is done by multiplying all dimensions together and dividing the answer by 5000. In this case, the dimensional weight would be 25kg.


Do you carry dangerous and hazardous goods?

We may be able to help you. Call us and we will endeavour to find the best service option for you.


What documents are required for sending cremated remains abroad?

Documentation requirements differ from country to country. In order to get the correct information, please give us a call.


Need a quote?

Call us: 01243 583913


In order to visit us

Advance Sales Services UK Ltd

1 Felpham Gardens


Bognor Regis 

West Sussex

PO22 8QS

Working hours



Current Fuel Surcharge Rate for January 2021: 10.75%


Previous rates:


December 2020: 10.25%

November 2020: 10.25%

October 2020: 10.25%

September 2020: 10.50%

August 2020: 10.50%

July 2020: 10.50%

June 2020: 10.50%

May 2020: 10.50%

April 2020: 11.00%

March 2020: 12.50%

February 2020: 13.00%

January 2020: 13.50%

December 2019: 12.75%

November 2019: 12.75%
October 2019: 13.00%
September 2019: 12.50%

August 2019: 11.25%

July 2019: 11.00%

June 2019: 11.75%

May 2019: 11.75%

April 2019: 11.50%

March 2019: 11.25%

February 2019: 10.75%

January 2019: 11.00%


All rates are based on that of UPS Standard and are available to be viewed on the UPS website

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